Our Guarantee:
As professional FTD florists, we guarantee your satisfaction with every order sent through FTD for delivery in the United States and Canada and on all FTD branded products.
If you are not satisfied with the purchased FTD product, we will send a replacement or refund the full purchase price. All you need to do is notify us within 10 days of receipt of your FTD order. You may call, come in person, or write to us.
24 Hour Phone Assistance and Ordering
Our own customer service staff is available Monday, Tuesday, Thursday and Friday from 8:30 am to 6:00 pm, Wednesday from 8:30 am to 5:00 pm, and Saturday from 8:30 am to 4:00 pm to assist you with your order or any questions you may have. After hours our answering service will be happy to take your order or a message 24 hours a day, 365 days a year!
Daily Delivery to Chicago and Suburbs
We offer same-day delivery to Chicago and over 150 surrounding suburbs for orders placed by 10:30 am. We have a fleet of 9 delivery vehicles and our uniformed drivers carry digital 2-way radios to expedite delivery of your gift selection.
Now with retail locations in both the city and Chicagoland suburbs, we have enhanced our same-day delivery policy with deliveries earlier in the morning, throughout the day, and later in the afternoon!
Always Professional Designers on Staff
We have a talented staff of designers, experienced in all areas of floral design at every location. They take great pride in each arrangement they create. From the simplest to the most extravagant, we take extra special care with each and every order.
Direct Farm/Grower Purchasing
Buying direct from farms and growers allows us to offer a wide variety of fresh-cut flowers. From farm-fresh Colombian roses and the finest tropicals from Thailand and Hawaii to a wide variety of fresh flowers direct from Holland, you're sure to find something to please that special someone. Our expertise and direct from farm purchasing also allows us to guarantee the best value for your dollar.
Flowers and Gifts for All Occasions
We are a full-service florist, offering a wide selection of floral and gift items including fresh flowers, green and blooming plants, fruit and gourmet baskets, stuffed animals, balloons, and the perfect gift for any occasion.
Corporate Gifts & Business Flowers
Our Corporate Event team is on hand to help brighten your office, add florals to your important client meetings, and hand-deliver gifts around the holidays, for thank you gifts and congratulations. We love to cater to our business programs to fit your needs.